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Types of Complaints

Formal Complaint Concerning District Employees

BP/AR 1312.1, Article XVII

Also known as personnel complaints, a formal complaint against a district employee would occur after the complainant exhausted all steps as outlined above. Personnel complaints include but are not limited to:

  • Complaints against an employee, including office staff, teachers, administrators, etc. 
  • Conflict between employees

Uniform Complaint Procedure (UCP)

BP/AR 1312.3

A UCP is a written statement alleging unlawful discrimination, or failure to comply with a violation of a federal and/or state law in regards to UCPs:

  • Must be filed in writing using the UCP Form and submitted to the district compliance officer
  • Must be investigated and resolved within 60 calendar days of receipt
  • May be appealed to the school board
  • All parties are notified when a complaint is filed and a decision is made
  • CDE UCP Procedures Pamphlet

Williams Complaint

BP/AR 1312.4

A Williams Complaint, another type of UCP complaint, includes concerns regarding insufficient instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or misassignment. Complaints may be filed anonymously. Williams Complaints are filed with the principal, or their designee, of the school in which the complaint arises.

Complaints and Concerns

Overview

Our objective is to cultivate positive relationships with every member of our school community by establishing open lines of communication among students, staff, and families. Occasionally, questions or concerns may arise. Unsure of whom to contact or what to do? Below, we have provided a straightforward guide to assist you in navigating the complaint resolution process within the Â鶹ÊÓƵ City Unified School District

Board Policy & Admin Regulation 1312.3
Uniform Complaint Procedures

Board Policy BP 1312.3

Community Relations

Uniform Complaint Procedures

The Governing Board recognizes that the district has the primary responsibility to ensure compliance with applicable state and federal laws and regulations governing educational programs. The Board encourages early resolution of complaints whenever possible. To resolve complaints which may require a more formal process, the Board adopts the uniform system of complaint processes specified in 5 CCR 4600-4670 and the accompanying administrative regulation.

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Phone: (916) 643-7906 - Nicole Macias
Phone: (916) 643-7908 - Maria Colmenares
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